Introduction:
Welcome to World At Palm, also referred to as "we", "us", or "World At Palm". We are delighted to have you join our online marketplace, where we offer a diverse range of products curated to cater to your various interests and needs. These terms and conditions govern your access and usage of World At Palm, including its related sub-domains, sites, mobile app, services, and tools (collectively referred to as the "Platform").
By accessing and using the Platform, you signify your acceptance of these terms and conditions, collectively referred to as the "User Agreement". Your use of the Platform constitutes your agreement to comply with all aspects of this User Agreement. This User Agreement becomes effective upon your first use of the Platform, indicating your acceptance of these terms. If you do not agree to be bound by this User Agreement, we kindly ask you not to access, register with, or use this Platform.
1. Product Ownership:
World At Palm offers a curated selection of products, some of which are owned and shipped directly by us, while others are sourced through dropshipping from different suppliers or sites. In cases where products are sourced through dropshipping, we act as an intermediary between the customer and the supplier, ensuring seamless transactions and timely delivery.
2. Refund Policy:
We want you to be completely satisfied with your purchase from World At Palm. Therefore, we offer a refund for products returned within 3 working days after the order is received. It's essential to carefully read the product descriptions, including details such as colors and refund policies, before placing an order. Each product's refund terms are specified in its description. Please note that if the received product matches the product image and description provided at the time of order placement, a refund may not be fulfilled.
3. Order Placement:
By placing an order on World At Palm, you agree to abide by our terms and conditions. We strive to provide a smooth and hassle-free ordering process for our customers. However, we reserve the right to cancel or refuse any order placed with us, particularly in cases where product availability or pricing discrepancies occur.
4. Shipping:
Shipping times and methods may vary depending on the product and its respective supplier. While we endeavor to provide accurate shipping information, delays may occur due to unforeseen circumstances such as customs clearance procedures or logistical challenges. Rest assured, we are committed to keeping you informed about the status of your order and ensuring timely delivery whenever possible.
5. Intellectual Property:
All content featured on World At Palm, including but not limited to text, images, graphics, logos, and software, is the property of World At Palm or its suppliers and is protected by international copyright laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.
6. Privacy Policy:
Protecting your privacy is of utmost importance to us. We are committed to safeguarding your personal information and maintaining the confidentiality of your data. Please review our Privacy Policy to understand how we collect, use, and protect your information when you use our website.
7. Limitation of Liability:
In no event shall World At Palm, nor any of its directors, employees, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses arising out of or in connection with your use of our website or the products purchased through it.
8. Changes to Terms and Conditions:
We reserve the right to modify or replace these terms and conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of those changes. It is advisable to review these terms periodically for any updates or amendments.
9. Contact Information:
If you have any questions, concerns, or feedback regarding these terms and conditions, please do not hesitate to contact us. You can reach out to us via WhatsApp at +923348904994 or through our website's contact form. We value your input and are here to assist you in any way we can.
10. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Pakistan.
Thank you for choosing World At Palm. We look forward to providing you with an exceptional online shopping experience.